GS of Central Texas Registration Help Desk
How can we help you today?
New support ticket
Check ticket status
1-800-733-0011, press 1
Criminal Background Checks
Criminal Background Check Process
I need a new CBC, how do I order one?
My CBC has not expired, but was processed through Intellicorp .... what do I do?
Can someone complete a CBC online on behalf of another volunteer?
What does a CBC cost?
Information regarding the GSCTX CBC vendor, Verified Volunteers
I heard we have a new vendor that processes Criminal Background Checks for GSCTX?
What are the high-level benefits of using Verified Volunteers for background checks?
I'm concerned about sharing my personal data online? What kind of security does Verified Volunteers provide?
Paper Criminal Background Check Forms
I know some troops or service units that still have old paper CBC request forms filled out, what should they do with these?
When I go to the new GSCTX website, I see a form that applicants for staff positions can fill out. Why can't volunteers use the same online form?
I have a volunteer that speaks Spanish or a volunteer that absolutely has no way to complete the CBC online ... what do I do?
Criminal Background Check Reports
I'm a service unit or troop leader - how do I know who has a current, unexpired CBC?
Membership Registration FAQ
Current Members - Online Membership Renewal
Who is able to renew online?
Create an eBiz account for first time as a returning Girl Scout adult parent/guardian, or Troop Leader
Create an eBiz Account - New to Girl Scouts with no eBiz Account
I've logged on to eBiz - How do I register myself or a girl?
What are the benefits of online membership renewal for parents?
See all 17 articles
New Members - Online Membership Registration
How do I create an Online (eBiz) Account?
How do I purchase a Girl Scout membership online for myself and/or my daughter?
How does a new girl or adult joining a particular troop register online?
Can troop leaders use "My Troops" to register new members into existing troops?
I already purchased a membership but forgot to add a volunteer position i.e. Troop Leader, Assistant Troop Leader, etc. What do I do?
See all 6 articles
Paper Membership Registration
Which membership registrations cannot be done online?
What is the process for offline membership registration?
Where can I get paper registration forms for offline membership registration?
What types of transactions must be done offline (or back office) by Council staff and Service Units?
Online Troop Management
What is online troop management?
What are the benefits of online troop management for troop leaders?
Should troop leaders renew memberships and how is that accomplished using the "My Troops" tab?
Who has access to "My Troops" online?
How do I request a volunteer role/position with a troop?
See all 12 articles
What is Online Registration?
Who can use eBiz to register for Girl Scouts online?
What are the benefits of Online Registration for Service Units?
Which browsers work with Online Registration?
Why does Online Registration refer to members as customers rather than as members?
See all 14 articles
eBiz Online Registrations Error Messages
I clicked on the link that was sent to activate my eBiz account and I received a "page not found" message. What do I do?
I received a “We have found you in our system, but in order to continue please contact us” message. Why can’t I activate my account?
I received a message stating that I have a "non-USPS validated address. Please contact your Girl Scouts Council. Click on the Contact Us on the page footer for assistance."?
I'm not a new Girl Scout member and I got the message, "You are about to create a new customer record..." What do I do?
I'm an adult and I'm getting the message that "Customers 18 years of age and older are permitted to access the site ...."
See all 6 articles
Activities (Programs, Events, Trainings) Registration FAQs
What is eBiz Meetings and when will it be "turned on?"
Adding Emergency Contacts
Brand New Girl Member Needs to Register for Activity But is Not in Leader's Troop Activity Roster
How Can I Seach for an Activity?
How to Cancel Registrations for Activities
Troop Leader Questions
I just checked out but it says "I still l have items in my cart"
Can't See "New" Members in My Roster When Registering for Activities
Problem Registering My Troop for an Event
Unable to Get to Payment Screen
Where is Adult Training?
How Do New Members Sign Up for Training Before Membership in Processed
"Server Error" When Registering Multiple Troop Members for an Activity
"An Error Has Occurred. Error: is currently unavailable" Upon Checkout
Resources for Troop Leaders
Troop Registration Deadlines for the 2014-2015 Membership Year
Troop Registration Information for the 2014-2015 Registration Year
Quick Guide for Troop Leaders to Use with their members
Resources for Service Unit Registrars
Service Unit Registrar Job Description, Manual and Training Materials
What is the job description for a Service Unit Registrar?
I'm a Service Unit Registrar - what does my job specifically entail?
I missed the SUR training at the July VEC training. Can I view the training materials?
I missed the Online Registration training at VEC, do you also have materials for that?
Volunteer Position Codes and Changing Position Codes from Pending to Active
What are all of the new possible Volunteer Position Codes for membership registration?
Changing position codes from "Pending/TBD" to "Active"
Forms, Reference Materials, and Recruitment Resources
Quick Guide for online registration for members
Registration Log Sheet - for turning in paper forms
What is my Service Unit Number? What is our Holding Troop Number? etc.
"To-Do's" for paper registrations
On-Time Patch Information
Personify Holding Troops
How does the Personify "Holding Troop" work for each Service Unit?